Pharos Response

Pharos

Ffestiniog Travel provides 'out of hours' support for all independent travellers in the event of an emergency.

This is provided by Pharos Response whose specialist team is always on hand to provide support and advice in the event of an emergency.

Ffestiniog Travel will provide all tailor-made customers with details of this service in their travel packs prior to departure.

Please note: This service is not  available for Rail Ticket Only customers. A fee will be charged to all rail ticket customers who contact Pharos Response 'out of hours' service. 

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Why Choose Ffestiniog Travel?

  • UK's first rail tour operator to run an overseas escorted rail holiday in 1974
  • Created for people who love rail holidays and exploring the world’s heritage railways
  • Dedicated rail holiday specialist - great destinations, sightseeing and unparalleled railway content
  • Train ticket supplier for worldwide rail operators - we can plan and arrange your rail journey to anywhere
  • Knowledge of the world’s rail routes makes us leading specialists in escorted and Tailor Made rail holidays
  • Over 60% of our existing rail tour travellers return to holiday with us year after year
  • Committed to supporting rail travel and heritage railways around the world
  • Our profits support the continued preservation of the famous Ffestiniog and Welsh Highland Railways
  • Small, dedicated rail holiday travel team offering an award-winning personal service

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